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Click & Collect is available!
Click & Collect is now available in Brisbane, Sydney and Melbourne CBD Fixo Collection Point.
*Note: You must complete your order before collecting.
How Click & Collect Works?
1. View the part(s) and check if stock available.
2. Add the part(s) to your cart and follow the steps to check out.
3. You will receive a confirmation email with the exact location for collecting.
4. Head to our Collection Point you selected and present your email and ID.
Shipping and Delivery
SHIPPING & DELIVERY
Fixo’s mission is to get premium quality phone parts that exceed quality expectations to you the customer quickly and efficiently. For orders placed before 3PM (Australian Eastern Standard Time) we offer same day pack and dispatch provided we have the phone or computer parts in stock. Anything ordered after 3PM it will be sent the next business day. The Fixo dispatch warehouse and Office is closed public holidays and weekends.
Order delivery may be delayed subject to order verification issues, part / product availability or address related issues. Our priority is getting your device parts dispatched ASAP. For a speedy delivery to you in Australia we recommend requesting Express delivery at the checkout.
Brisbane EXPRESS: 1-3 business days. Standard: 3 — 6 business days.
Sydney EXPRESS: 1-3 business days. Standard: 3 — 6 business days.
Perth EXPRESS: 1-3 business days. Standard: 3 — 6 business days.
Canberra EXPRESS: 1-3 business days. Standard: 3 — 6 business days.
Melbourne EXPRESS: 1-3 business days. Standard: 3 — 6 business days.
Darwin EXPRESS: 1-3 business days. Standard: 3 — 6 business days.
Adelaide EXPRESS: 1-3 business days.Standard: 3 — 6 business days.
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
DO YOU SHIP WORLDWIDE?
We offer insured and tracked shipping to most locations around the world! Delivery takes 3 to 10 business days depending on your location and may be affected by holidays and peak season.
Some places maybe a bit remote and does not have frequent flight to the destination, and hence the shipping fee is much higher than our standard shipping fee. In such instances, we may email you to ask if you would still like to proceed with the order with additional shipping fee. All our shipments are secured and trackable.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.