How to Turn Off an iPhone When the Screen Is Broken?

Are you struggling with a broken iPhone screen and unable to turn off your device? Since there is no “Power Button” in the iPhone, it is difficult to turn off the phone in case of a damaged or cracked screen. A broken screen can be a major problem, especially when you need to shut down your iPhone. Fortunately, there are several ways to turn off your iPhone when the screen is unresponsive.

In this article I will guide you through some easy and effective methods to access and turn off your iPhone with a broken screen.

1. Using “Siri” to turn off the iPhone:

Siri is an intelligent artificial assistant that is created for Apple's iOS devices, like iPhones. It uses voice recognition and natural language processing technology to understand and respond to user requests.

Luckily, Siri is enabled by default on all devices that support it. The iPhone 3GS, iPhone 4, iPad, iPad2 and the iPod Touch 1st-4th Generation are not Siri compatible. However, iPhone 6s, iPhone 7 series, iPhone 8 Series or later, iPad Air 4th and 5th Generation support “Siri”.

Siri to Turn off the iPhone

If your mobile is compatible with Siri, simply say "Hey Siri" or press and hold the “Home” button on your iPhone to activate Siri. Once Siri is activated, you can ask it to perform a wide range of tasks, from setting reminders and sending messages to getting directions and playing music.

Follow these steps to turn off your iPhone:

  • Activate Siri by saying "Hey Siri" or holding down the Home button.
  • Say "Turn off my iPhone" or "Shut down my iPhone" or a similar command.
  • Siri will confirm that you want to turn off your iPhone and will ask for confirmation.
  • You will say "Yes" or "Confirm" to proceed.
  • Wait for a few seconds until your iPhone turns off completely.

2. Using “Assistive Touch” to Turn Off the iPhone:

Assistive touch is a feature available in some versions of iPhone that allows you to perform actions on your Smartphone without using physical buttons. One of the features that you can perform on your iPhone using Assistive Touch is turning off the iPhone.

This feature can help you to control your iPhone even if the screen of your phone is badly damaged. Here are step-by-step instructions on how to enable Assistive Touch and use it to turn off the iPhone:

Here are the steps to use Assistive Touch:

  • In order to enable assistive touch on iPhone, the very first step is to unlock your phone.
  • This can be done with the help of Siri.
  • Active Siri by saying “Hey Siri” or long press the “Side button” to wake Siri.
  • Now say “Active Voice Control” to enable your iPhone to listen to your voice.
  • Say “Open Settings”.
  • Siri will reply that your iPhone needs to be unlocked for further operations, and your lock screen will appear.
  • Say “Tap A” if the character A is the first character of your password. Repeat the same command for all the characters one by one until the phone is unlocked.
  • After successfully unlocking your iPhone, say “Turn on the Assistive Touch”.

Note: (This feature will work with iPhone running iOS beta, it may not work on earlier versions.)

  • A little floating button will show on your screen once Assistive Touch is enabled.
  • Now you can control your iPhone using Assistive Touch and activate many functions using Siri.

3. Using iTunes to Turn Off the iPhone:

The iTunes is a software application developed by Apple that allows you to manage and transfer your music, videos and other media content between your iPhone, computer and other Apple devices.

Using iTunes to Turn Off

Follow these step-by-step instructions to turn off your iPhone using iTunes:

  • Connect your iPhone to your computer using a USB cable and launch iTunes.
  • Once iTunes detects your iPhone, click on the iPhone icon in the top-left corner of the iTunes window.
  • In the Summary tab, click on "Restore iPhone" or "Update iPhone" (depending on your iTunes version).
  • Follow the prompts to complete the restore or update process.
  • Once the restore or update is complete, your iPhone will turn off automatically.

4. Using DFU Mode to Turn Off the iPhone:

DFU (Device Firmware Update) mode is a special mode that you can put your iPhone, iPad or iPod Touch into for various purposes such as restoring the device or updating its firmware.

Here are the steps to enter DFU mode:

  • Connect your iPhone to your computer using a USB cable.
  • Open iTunes on your computer.
  • Press and hold the "Home" and "Sleep/Wake" buttons on your iPhone at the same time.
  • After 10 seconds, release the "Sleep/Wake" button but continue holding the "Home" button until iTunes detects your iPhone in DFU mode.
  • The iTunes will prompt you to restore your iPhone, which will turn it off.

5. Using Recovery Mode to Turn Off the iPhone:

If your iPhone's screen is completely unresponsive, and you are unable to remove the password or connect to iTunes right away, you may put it into recovery mode to turn it off.

Here are the steps to enter Recovery Mode:

  • Connect your iPhone to your computer using a USB cable.
  • For iPhone 8 or later, press and quickly release the “volume up” button then press and quickly release the “volume down” button and then press and hold the “side button” till the “connect to computer” icon comes up.
  • For iPhone 7, press and hold the “side button” and “volume down button” at the same time till the “connect to computer” icon comes up.
  • iPhone 6s and earlier, press and hold the “side button” and “home button” simultaneously till the icon of “connect to iTunes” for the computer shows up.
  • An iPad with a home button, it is the same as the iPhone 6s series.
  • Then iTunes detects and suggests for Update or Restore.
  • If you don’t want to lose any data choose “Update” and if you need to remove the password choose the “Restore” option.

What to do for Safety When the Screen of your iPhone is broken:

1. Handling a broken iPhone Screen Carefully:

It is crucial to be careful when handling an iPhone with a broken screen. The broken glass can cause damage, and the screen may have sharp edges that can cut your fingers. The broken screen may show the iPhone's sensitive inside parts, making them weak to damage from dust particles. The best thing to do is to get professional repair service at your earliest.

2. Safety measures to protect you from getting injured:

There are some safety measures you should take to protect yourself from getting injured while handling a broken-screen iPhone. You should wear gloves to prevent cuts from the glass and avoid touching the exposed internal components of the iPhone. It is also a good idea to work in a well-lit area to help you see any potential hazards.

3. Necessary Tools to Turn Off the iPhone with a Broken Screen:

A computer with iTunes installed and a lightning cable to connect the iPhone to a computer are the tools that are required to turn off an iPhone with a broken screen.

The iPhone can be turned off using iTunes after being connected to a computer via lightning cable.

Tips for preventing a broken screen in the future:

The following tips can help prevent a broken iPhone screen:

1. Use a screen protector:

Applying a screen protector can help prevent scratches and cracks on your iPhone screen. There are many different types of screen protectors available in the market, such as tempered glass or plastic film.

2. Invest in a sturdy case:

A protective case can help absorb impact and protect your phone from damage if it is dropped. Prefer cases that are designed to be shock-resistant or have reinforced corners.

3. Avoid placing your phone in precarious positions:

Avoid placing your phone on the edge of a table or other high surfaces. It's also a good idea to keep your phone in a secure pocket or pouch when you're not using it.

4. Handle your phone with care:

Avoid throwing or tossing your phone and be careful when placing it in your pocket or purse. Don't carry your phone in the same pocket with other objects that may scratch or damage the screen of your iPhone.

5. Get your phone repaired promptly:

Get your phone fixed as quickly as you can if you find any damage such as a crack or scratch. Even small cracks can worsen over time and lead to more significant damage.


A broken screen on an iPhone can be a frustrating and challenging problem for many users. There are several ways to turn off an iPhone when the screen is broken. The most effective and reliable method is to use the Assistive Touch feature or connect the iPhone to a computer with iTunes installed. Whichever method is chosen, it is important to take precautions to protect the device from further damage and seek professional repair services as soon as possible.

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